Cleaner Training FAQs
What supplies do I bring?
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Bring the exact approved supply kit: vacuum, microfiber cloths, mop system,
all-purpose cleaner, glass cleaner, bathroom disinfectant, scrub brush,
trash bags, gloves, and any required add-on tools listed in your job details.
What if a customer is rude or makes me uncomfortable?
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Leave immediately if you feel unsafe. Contact management right away.
Document exactly what happened inside the job notes and upload photos if relevant.
What if I arrive and the home is in worse condition than expected?
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Take clear photos before starting. Notify management immediately.
Do not begin heavy-duty work unless it is approved and documented.
What if I am running late?
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Notify management immediately. Never arrive late without communication.
We maintain 95% reliability standards.
What if the customer asks for extra work not on the checklist?
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Politely inform them you must get approval first.
Do not perform unpaid additional services without confirmation.
Do I need before and after photos?
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Yes. Every job requires before and after photos for quality control,
documentation, and protection.
What if something breaks?
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Stop immediately. Take photos. Report it instantly.
Transparency protects you and the company.
When do I get paid?
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Payment is processed after job completion, checklist verification,
and photo review. Payout structure is listed in your assignment.
